The Financial Conduct Authority, FCA, has launched a consultation on a proposed new guidan
...
The Financial Conduct Authority, FCA, has launched a consultation on a proposed new guidance for insurance firms and their intermediaries as regards the treatment of customers that experience financial difficulties (new ICOBS 2.7 guidance on „Customers in financial difficulty). The guidance follows similar advice issued to insurance firms during the COVID-19 pandemic which was, however, not retained in the *Insurance: Conduct of Business Sourcebook ...